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Healthcare Providers

Life & Data Science

About Us

AsaX Assistant

Terms of Service

Terms of Service

Terms of AsaX Assistant

Last updated in May 2025


By using the AsaX Assistant service (“AsaX”), User as User of this service (“User”) understand and acknowledge the policies to protect all use of the Services provided by “Asa Ren”. 

User can use the service only if the User has reached the age of majority based on relevant applicable laws and regulations. In this Service, a child is considered to be a person under 18 years of age. Children are not permitted to use or access the Services unless their use of the Services is authorized by their parents or guardians who agree to be bound by the Terms and Conditions provided prior to using the Asa Ren Services. Any use or access to the Services/ by children who are not directly supervised by an adult is strictly prohibited and violates the agreed Terms and Conditions.


By using AsaX, the User represents and warrants that the User has full rights, power and authority to comply with the Terms and Conditions and to fully carry out all User obligations that the User has undertaken. Furthermore, the User further represents and warrants that the User is not under any legal defect or contractual restriction that prevents the User from using the Asa Ren Services.

User will be deemed to have read and agreed to General Terms of Service and This Terms of Service. Therefore, if the User does not agree to some or all of the terms of the Service, please stop using the Service.


AsaX

AsaX is a provider of artificial intelligence-based conversational interfaces designed to help User answer questions and generate specific text or formats through artificial intelligence (“AI”) models. 

AsaX Use and Limitations

As part of the Service, User can send specific text or certain formats to AsaX ("Input") and all such Input will be considered User content under these Terms.  In providing Input, User is prohibited from using AsaX for the following:

  1. Involved in activities that are prohibited by laws and regulations;

  2. Invade another person's privacy; 

  3. Promote or engage in any illegal activity, including the exploitation or harm of children and the development or distribution of illegal substances, goods or services;

  4. Use manipulative, or deceptive, techniques that distort a person's behavior so that they are unable to make informed decisions in a way that is likely to cause harm;

  5. Exploitation of any vulnerabilities related to age, disability or socioeconomic circumstances;

  6. Evaluate or classify individuals based on their social behavior or personal traits (including social judgments or predictive profiles) that lead to prejudicial or unfavorable treatment;

  7. Assess or predict the risk of individuals committing criminal offenses based solely on their personal characteristics or on their profile;

  8. Use our services to harm yourself or others such as using our services to promote suicide or self-harm, develop or use weapons, injure others or destroy property, or engage in unauthorized activities that violate the security of any service or system;

  9. Reuse or distribute output from our services to harm others - for example, do not share output from our services to defraud, defraud, spam, mislead, bully, harass, pollute, discriminate based on protected attributes, sexualize, or promote violence, hatred or suffering of others


    In responding to Input from User, AsaX will use AI tools and functions to produce responses in the form of text or in a certain format ("Output"). The Output will be determined by AI and produce text sourced from the following data: 

    1. Information with limitations specific time based on the AsaX model;

    2. User DNA Test Report;

    3. User health reports such as Medical Check Up (MCU).

    To produce an Output from AsaX, the User agrees to the Input processing with the following conditions:

    1. The User states that the User has the legal right to use and provide access to the health data in question, either as the data owner or on behalf of the party giving permission.

    2. User is not permitted to upload data belonging to third parties without their valid consent.

    3. AsaX aims to AsaX is only created to complement the interpretation, extraction of information, or simplification of content from Health Data automatically through AI systems, not to replace, and is not intended to replace professional advice and AsaX does not guarantee the accuracy, completeness, or full usefulness of the Output. 

    4. User agrees that the Service may produce Output that contains incorrect, biased or incomplete information. User should not rely on our AsaX as the sole source of truth or factual information, or as a substitute for professional advice and User should consult with a health or medical professional before acting or not acting based on the information provided in AsaX and User should not delay consultation, disregard medical advice, or a nutritionist's dietary recommendations because of the information provided in this AsaX. That the User's actions or inaction based on the information and recommendations in AsaX is the User's sole responsibility. 

    5. The intelligence model that Asa Ren uses in making AsaX can change, including but not limited to improving the performance and quality of the output. The User understands and agrees that based on this intelligence model and/or changes to the algorithms we use may affect the User's AsaX results. So that the User understands and gives Asa Ren the right to update or modify the User's AsaX based on our policy. User without any conditions waive any and all claims against us for any revisions or modifications to AsaX and related services that we make in accordance with the standard procedures that we implement.

Sources and Third Party Links

AsaX may contain resources, links to or integrations with third party websites or services. Asa Ren is not responsible for the accuracy of the sources and privacy practices of links from Output. Asa Ren's Privacy Policy does not apply to the links from the Output. We encourage User to review the privacy policies of these third-party websites or services before providing any personal information.

Privacy

Asa Ren Privacy policy  determines how we collect, use, disclose and store User' personal information and how such information is transferred and processed in Indonesia. Our personal policy also contains details about how to exercise User' privacy rights (such as access, correction, request for erasure, and request information from parties who have received Personal Data information) and how to submit a complaint. 

Intellectual Property

All right, title, and interest in the Services—including but not limited to source code, User interfaces, designs, logos, trade names, AI models, training datasets, documentation, and supporting systems—is owned by Asa Ren. AsaX protected by applicable copyright, trademark and other intellectual property laws. With the exception of Input and Output in AsaX, it is provided to User with a limited, non-exclusive and royalty-free license unless otherwise stated, with the following conditions:

  1. User may use, store, share and modify AI content for personal or commercial purposes.

  2. Asa Ren does not claim ownership of the Input that User creates using this service.

  3. User is fully responsible for the legality of the use of such AI Content, including compliance with third party copyrights, legal requirements and ethics.

User is prohibited from using to:

  1. Sublicense, resell, or rent AsaX;

  2. Use or display AsaX independently on the site web or any other venue designed to encourage or involve the sale, licensing, or other distribution of the Services.

  3. reverse engineering, decompile, or disassemble any part of the source code and/or genetic data, including character descriptions, result interpretations, assessments, suggestions, gene lists, and genotypes contained in .

Limited Liability

Referring to applicable law, Asa Ren is not obliged or responsible for:

  1. errors, mistakes or inaccuracies in the Output; 

  2. personal injury or property damage, in any form, as a result of the User's access or use of the Asa Ren Services; 

  3. any unauthorized access or use of Asa Ren's protected servers and/or any and all personal information, or into DNA Tests stored therein; 

  4. any interruption or cessation of transmissions to or from the Service; 

  5. any bugs, viruses, spoofs (Trojan horses), or the like that may be transmitted to or through the Asa Ren Services by any third party; 

  6. loss or deletion of Output. 


Under no circumstances will Asa Ren, its affiliates, agents, directors, commissioners, employees, consultants, suppliers or licensors be liable to the User for any claims, proceedings, obligations, damages, losses or costs in an amount exceeding the amount that the User paid to Asa Ren.

User is responsible for releasing and protecting Asa Ren from all kinds of claims, demands and decisions arising from or related to claims for compensation or other demands from other parties related to these Terms of Service. In connection with the responsibilities mentioned above, the User will indemnify (including legal costs incurred) to Asa Ren in connection with such claims, demands and decisions.

No Guarantees 

The User understands and agrees that AsaX is provided to the User on an "as is" and "as is" basis. Without limiting the foregoing, to the maximum extent permitted under applicable law, the company, its parents, affiliates, related companies, officers, directors, employees, agents, representatives, partners and licensors (“corporate entities”) disclaim all warranties and conditions, whether express or implied, of merchantability, fitness for a particular purpose or non-infringement. The corporate entities make no warranties or representations and disclaim all responsibility and liability for: (a) the completeness, accuracy, availability, timeliness, security or reliability of the Services; (B) damage to User's computer system, loss of data, or other harm resulting from User's access to or use of the Services; (c) operation of or compatibility with other applications or particular systems or devices; (d) Whether the Services will meet User's needs or be available on an uninterrupted, secure or error-free basis; and (e) deletion of, or failure to store or transmit, User content and other communications maintained by the Service. No advice or information, whether oral or written, obtained from any corporate entity or through the Services, shall create any warranty or representation not expressly made herein.

Referring to applicable legal provisions, Asa Ren is not responsible to the User or anyone claiming on behalf of the User for any claims, proceedings, losses or damages in any form arising from or in connection with acting, or not acting, on the information or advice contained in this AsaX. Under no circumstances will Asa Ren, including its affiliates, agents, directors, commissioners, appointed employees, be liable to the User for any claims, proceedings, obligations, damages, losses or costs in an amount that exceeds the amount that the User paid to Asa Ren based on the results of an arbitration or court award. 

Change and Separation

These Terms, together with changes and additions, constitute an integral part of the General Terms of Service created by Asa Ren. If any part of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision will not affect the validity of the remaining provisions of these Terms which will remain in full force and effect.

Cover

By using the Asa Ren Service, the User is deemed to have agreed to all the General Service Terms and Conditions, Privacy Policy, and Terms of Service AsaX which are regulated by the Asa Ren Platform, both application and website, which constitute a single set of provisions and policies stipulated by Asa Ren from time to time. 

Get In Touch

Customer Service

081282289648

© 2022 Asa Ren Pte Ltd. All rights reserved.

Get In Touch

© 2022 Asa Ren Pte Ltd. All rights reserved.

Customer Service

081282289648

Get In Touch

Customer Service

081282289648

© 2022 Asa Ren Pte Ltd. All rights reserved.