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Life & Data Science

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Healthcare Providers

Life & Data Science

About Us

DNA Report

Terms of Service

Terms of Service

DNA Reports Terms & Conditions

Last updated in January 2023


By ordering and/or receiving a DNA Lifestyle Report (DNA Report), you understand and acknowledge the policy to protect all use of the Services provided by Asa Ren. Asa Ren provides this service for lifestyle and education purposes only. Therefore, all information in the results of a DNA report cannot be used for self-diagnosis by you and this DNA report should not be considered as a consultation with a medical professional.


You may use the Service/DNA Report only if you are of legal age according to the relevant prevailing laws and regulations. In this DNA Service/Report, a child is considered as a person under 18 years of age. Children are not permitted to use or access the Services unless their use of the Services is authorized by their parents or guardians who agree to be bound by the Terms and Conditions provided prior to using the Asa Ren Services. Any use of or access to DNA Services/Reports by children who are not directly supervised by adults is strictly prohibited and violates the agreed Terms and Conditions.

DNA Services/Reports may not be available to any User who was previously removed from the Service by Asa Ren. By using the Service/DNA Report, you represent and warrant that you have full right, power and authority to comply with the Terms and Conditions and to fully perform all of your obligations that you have performed. Furthermore, you further represent and warrant that you are not under any legal or contractual limitation that prevents you from using the Asa Ren Services.


You will be deemed to have read and agree to the DNA Report Terms of Service. Therefore, if you do not agree to some or all of the terms of the Service, please stop using the Service.

DNA Sampling

  1. In each service that the User has purchased, the User will receive a set of tools consisting of a consumer consent letter, swab stick, DNA sample storage tube, manual, gloves, pouch containing absorbent pad, unique code, and letter of introduction from the representative Asa Ren to Users (hereinafter referred to as “DNA Test Kit”). The User is responsible for ensuring that the DNA sample taken is the User's own DNA sample. Users must follow the DNA sampling guide that Asa Ren has provided in the sampling tool or DNA Test Kit . After the DNA sample is taken, the User is required to send the User's DNA sample according to the shipping instructions in the guide that Asa Ren has provided. User's failure to follow each step of the DNA sampling guideline may result in the DNA sample being unable to be tested and/or the quality of the DNA sample testing results being too low. In this case, Asa Ren provides the service of re-sampling the User's DNA at no additional cost for one time only. In the event that after re-taking the DNA sample, the User still fails to provide a DNA sample according to the guidelines set by Asa Ren, then the User is deemed not to have exercised the User's right to continue the Service so that Asa Ren is released from all forms of compensation as a result of this. In the event that a User is a child under 18 years of age, and has obtained consent and/or been represented by a parent/guardian, DNA sampling must be carried out by the parent/guardian while remaining subject to these Terms of Service. The parent/guardian is fully responsible for the collection of the DNA sample.

  2. Customers can take samples independently or through Home Service.

  3. In the Home Service option, Asa Ren takes DNA samples directly at the User's location by Asa Ren's health workers. To use this service, the User is required to provide confirmation to the Asa Ren team in advance, the Asa Ren team will then schedule the arrival of the DNA sampling service to the User's location according to the available schedule along with the price for the DNA sampling service at the location where the User is located. User's absence at the specified location, User can submit a rescheduling within 6 (six) hours to Asa Ren, later than that hour without notification from the User, User has agreed to cancel User's DNA sampling service and User cannot submit Return request.

  4. After taking the sample, the User must store the sample in the place provided according to the manual. The user must immediately send the results of the sampling to Asa Ren. If the sample is not sent immediately, the User is required to store the sample in accordance with the manual. The results of sampling that has been carried out by the User must be received at the Asa Ren lab no later than 7 days after the sampling was carried out. .If the sample is taken by the Asa Ren Homeservice Team, then the sample will be brought directly by the Asa Ren ATLM

  5. Delays in receiving the sample at the Asa Ren lab and/or errors in sample storage by the User and/or mishandling in sending samples can result in the sample being unfit for testing. Asa Ren can request a new sample only for 1 re-sampling at Asa Ren's expense.

  6. Asa Ren implements Laboratory Technical Problem Risk prevention procedures or Laboratory Error Standards that are effectively implemented in testing laboratories to protect and prevent against technical and operational problems although problems may still occur. Errors may occur due to improper sampling by the User. Including but not limited to sample damage that may occur during delivery due to constraints such as inadequate documents, wrong labels, wrong address on the package, loss of samples at the testing laboratory or delays based on the fault of Asa Ren Partners. Obstacles that may prevent a laboratory from obtaining proper results, including, but not limited to: contamination of DNA samples; deficiencies in sampling by Users; non-interpretable results;problem data genotypes; and, User mislabeling of DNA samples. When such problems are encountered, the lab may request a new sample for only 1 re-sampling at Asa Ren's expense.

  7. You agree that Asa Ren has the right to analyze, test, extract and examine your DNA sample at Asa Ren's Laboratory and/or Asa Ren's affiliated Laboratory and/or third party laboratories that work closely with Asa Ren.

Report Results and Limitations

Your DNA Report contains information intended for lifestyle and educational guidance only. This report is not intended to be a fully comprehensive medical report. The information provided is not intended for medical diagnosis or medical advice and should not be used as a substitute for medical treatment or a doctor's visit. This report does not take into account your current health condition or any medications you have been prescribed.


All information and advice in the form of a score about your health status, exercise habits or diet, whether specific or general in this DNA Report, is based on the following assumptions:

  1. - That you have met the sample collection requirements correctly.

  2. - That you have accurately provided the required details in the consent form prior to testing.

  3. - That you have agreed to the statements in the Terms of Service.

  4. - That your actions or inaction based on the statements and recommendations in the DNA Report are your sole responsibility.


  5. Your DNA sample has been examined to identify your genetic profile. This is indicated by a number of specific SNPs (Single Nucleotide Polymorphisms), which represent your DNA sequence and have been shown to be related to human health. The selection of specific SNPs is known through the publication of peer-reviewed, which has strong scientific and statistical significance in genetic association studies. Your SNP is thoroughly analyzed using standardized laboratory equipment and supplies and carried out by competent laboratory personnel.


Our inspection may not identify all variations not covered in the test panel. This includes mutations associated with disease risk, exercise response, dietary requirements, and lifestyle. Your test results may be affected by a rare condition (haematolymphoid neoplasm, bone marrow transplant, recent blood transfusion), and the DNA analyzed may not represent a complete picture of your genome.

Genetic risk scoring algorithms are used to analyze your genetic profile and generate individual scores for each of the characters present. The score represents your genetic predisposition, susceptibility to developing certain conditions (such as certain diseases/health problems). Having a genetic predisposition to a condition does not mean that the condition/disease will occur. Lifestyle and environmental factors also play a role and can influence the traits that may appear.


The current information available in the medical literature and databases, and the bioinformatics and algorithms used in analyzing the data are subject to change. As a result, actual information may be updated to complement or replace the data used in the DNA Report that has been provided to you. This results in the possibility of tailoring the risk analysis based on your genetic profile and advice and prevention of associated conditions. You understand and agree that based on this new information and/or changes to our bioinformatics analyzes and laboratory algorithms, we may update or modify your DNA Report at our sole discretion. So that it can change the results of your DNA report. In this regard, we will notify you of any changes to the results of your DNA report. You unconditionally waive any and all claims against us for any revisions or modifications to the DNA Report and related services we make in accordance with our standard operating procedures.


Your health is your responsibility. Anytime you have a concern that the information in this DNA Report may or may not apply to your condition, we advise you to consult your doctor or medical professional before confirming, acting on, or not acting on any of the suggestions in this DNA Report. You must not delay consultation, ignore medical advice, or discontinue medical treatment because of the information provided in this DNA Report. In this case, you are responsible for any actions you did or did not take, as a consequence of the endorsement and advice in this DNA Report, and you will assume Asa Ren, its affiliates, directors, commissioners, employees, appointed professional consultants and representatives, is not responsible for any of your losses, costs and expenses.


Any information provided by Asa Ren, including any information contained on website or our mobile applications or in any of our DNA Reports, is provided solely as additional information to assist you, your physician, nutritionist and/or fitness trainer. You are making decisions for your personal health. The Asa Ren DNA Report provides insight into how your genetics affects your health and wellness.

Privacy

We care about the privacy of our Users. Our privacy policy sets out how we collect, use, disclose and store your personal information and how it is transferred and processed in Indonesia. Our privacy policy also contains details about how to exercise your privacy rights (such as access and correction) and how to file a complaint.


In the case of a DNA Report, if the User chooses to provide a User DNA report to a third party either an individual whose access the User facilitates, intentionally or unintentionally, or to a third party for diagnostic or other purposes. The user agrees to defend and release Asa Ren, Asa Ren employees, contractors, successors and assigns from any and all obligations arising from the disclosure or use of the User's DNA report.

Intellectual Property

Trademarks, logos and other information and materials described in the Asa Ren DNA Report are protected by trademark, copyright and other applicable laws, as applicable. None of the trademarks, logos, or other information or materials provided in the DNA Report may be used by you in any way without Asa Ren's prior written consent. Asa Ren will always be the sole owner of any trademarks or logos. You may not use, modify, or post any name, icon, logo, or mark without our express written consent. Asa Ren only permits you to download and use the DNA Report solely for personal use and is not transferable.


You may not use DNA Reports to:

  1. Sublicense, resell, or rent your DNA Reports;

  2. Use or display the DNA Report independently on a website or other place designed to encourage or involve the sale, licensing, or other distribution of the Services.

  3. Embedding the DNA Report into any product resulting in the redistribution or reuse of the DNA Report or otherwise made available in such a way that a person can extract or access or produce the DNA Report as file electronic

  4. Reverse engineer, decompile or disassemble any part of the source code and/or genetic data, including character descriptions, result interpretations, judgments, suggestions, gene listings and genotypes contained in the DNA Report.

No Warranty

This Service is provided on an “as is'' and “as available” basis. Use of the Service is at your own risk. Subject to applicable law, DNA Services/Reports are provided without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Without limiting the foregoing, Asa Ren does not warrant that DNA Reports, including that the Services will meet your requirements; that the DNA Service/Report will be available at a certain time or location, without interruption or guaranteed security; that any defects or errors will be corrected; that the DNA Report published by Asa Ren has something in common between you and other users; or information or facts with high or 100% accuracy; or that the DNA Service/Report is free of viruses or other harmful components; every smoothness of service; (v) any bugs, viruses, trojan horsesor the like that may be transmitted to or through our services by any third party.


Referring to the applicable legal provisions, Asa Ren is not responsible to you or anyone who claims on your behalf for claims, proceedings, losses or damages of any kind arising from or in connection with acting, or not acting, on information or the advice listed in this DNA Report. Under no circumstances shall Asa Ren including affiliates, agents, directors, commissioners, appointed employees be liable to you for any claims, proceedings, liabilities, damages, losses or costs in an amount that exceeds the amount you paid to Asa Ren based on the results of arbitration or court.

Limited Liability

According to the applicable law, Asa Ren assumes no liability or responsibility for any

  1. errors, mistakes, or inaccuracies of content/DNA Report;

  2. personal injury or property damage, of any nature whatsoever, resulting from User’s access to or use of Asa Ren Services;

  3. any unauthorized access to or use of Asa Ren secure servers and/or any and all personal information, or in DNA Test stored therein;

  4. any interruption or cessation of transmission to or from the Services;

  5. any bugs, viruses, trojan horses, or the like that may be transmitted to or through Asa Ren Services by any third party;

  6. any errors or omissions in any content/DNA Report or for any loss or damage incurred as a result of the use of any content/DNA Test posted, e-mailed, transmitted, or otherwise made available through the Services; and/or

  7. loss or deletion of User Content/DNA Report.

  1. In no event shall Asa Ren, its affiliates, agents, directors, commissioners, employees, consultant, suppliers, or licensors be liable to User for any claims, proceedings, liabilities, damages, losses, or costs in an amount exceeding the amount User paid to Asa Ren.

  2. Users are held accountable and release and protect Asa Ren from all forms of claims, demands, and decisions arising from or relating to claims for compensation or other claims from other parties related to these Terms of Service. In connection with the above-mentioned liability, User will indemnify (including legal fees incurred) to Asa Ren in respect of such claims, demands and decisions.

  3. In addition, if User choose to provide User’s DNA test report to third parties - whether individuals to whom User facilitate access, intentionally or inadvertently, or to third parties for diagnostic or other purposes - User agree to defend and hold harmless Asa Ren, Asa Ren employees, contractors, successors, and assigns from any and all liability arising from such disclosure or use of User’s DNA test report.

Changes and Severability

Terms This DNA Report, together with the changes and additions thereof, constitutes an integral part of the General Terms of Service made by Asa Ren. If any item of these DNA Report Terms is found to be invalid by a court of competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these DNA Report Terms which will remain in full force and effect.

Closing

By using Asa Ren's Services, Users are deemed to have agreed to all Terms and Conditions of Service, Privacy Policy, and Disclaimers regulated by the Asa Ren Platform, both the application and the website, which are an integral part of the terms and policies set by Asa Ren from time to time.

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© 2022 Asa Ren Pte Ltd. All rights reserved.

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© 2022 Asa Ren Pte Ltd. All rights reserved.