Home Service
Terms of Home Service
Last updated in January 2023
You may use the Home Service (“Service”) only if you are of legal age under the relevant applicable laws and regulations in Indonesia. In this Service, a child is considered as a person under 18 (eighteen) years of age. Children are not permitted to use or access the Services unless their use of the Services is authorized by their parents or guardians who agree to be bound by the Terms and Conditions provided prior to using the Asa Ren Services. Any use or access to the Services by children who are not directly supervised by adults is strictly prohibited and violates the agreed Terms and Conditions.
The Service may not be available to any User who was previously removed from the Service by Asa Ren. By using the Service, you represent and warrant that you have full right, power and authority to comply with the Terms and Conditions and to fully perform all of your obligations that you have performed. Furthermore, you further represent and warrant that you are not under any legal or contractual limitations that prevent you from using the Asa Ren Services.
You will be deemed to have read and agreed to the Home Service Terms of Service. Therefore, if you do not agree to some or all of the Home Service terms, please stop using the Service.
Home Service
In Home Service, Asa Ren takes DNA samples directly at the User's location from Asa Ren's health workers. To use this service, the User is required to provide confirmation to the Asa Ren team in advance, the Asa Ren team will then schedule the arrival of the DNA sampling service to the User's location according to the available schedule along with the cost for the DNA sampling service at the location where the User is located. User complies to term of Home Service provision as follows:
Orders for Home Service are made on the Asa Ren Application.
Home Services performed by Asa Ren Health Workers or Asa Ren affiliates are fully protected with Personal Protective Equipment (PPE) and sterile masks.
Sample collection and pickup will be done by the Asa Ren Homeservice Team.
Refunds cannot be made if the cancellation of the Home Service is made by the User.
Home Service only applies to the following areas:
for DNA Testing, it only applies to the DKI Jakarta and Tangerang areas.
for MCU, it applies to the DKI Jakarta and Tangerang areas.
Home Service Working Hours are as follows:
Home Service for Medical Check Up is valid from Monday to Friday from 07.00 - 11.00 WIB and Saturday from 07.00 - 10.00 WIB.
Home Service for DNA Lifestyle test (Premium and 360) and Asa Ancestry are valid Tuesday to Saturday from 08.00 - 16.00 WIB.
Payment for Home Service
Home service is limited to 1 to 4 individuals in one order. Asa Ren will charge an additional fee according to the number of individuals if the User makes an order that exceeds the individual limit in Home Service.
Home Service order time is D-2 before the specified schedule.
The cost of Home Service includes transportation costs and PPE for Health Workers.
Changes and Severability
These Home Service Terms, together with their changes and additions, constitute an integral part of the Terms of Service made by Asa Ren. If any of these Home Service Terms is held invalid by a court of competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Home Service Terms which will remain in full force and effect during use of the Service.
Closing
By using Asa Ren's Services, Users are deemed to have agreed to all Terms and Conditions of Service, Privacy Policy, and Disclaimers regulated by the Asa Ren Platform, both the application and the website, which are an integral part of the terms and policies set by Asa Ren from time to time.