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Healthcare Providers

Life & Data Science

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10X

Terms of Service

Terms of Service

Terms of 10X

Last updated in February 2025

By ordering and/or receiving 10x DNA Report (“DNA Report”) and 10x Health Guideline, you as a user of this DNA Report (“User”) understand and agree to comply with the General Terms of Service, Terms of 10x DNA Report Service, and the Disclaimer of PT Asa Ren Global Nusantara (“Asa Ren”).

Report Results and Limitations in DNA Report

User’s DNA Report contains information intended for educational purposes only. User DNA Report is not intended to be a fully comprehensive medical report that is appropriate and meets the User’s needs. The information provided is not intended for medical diagnosis or medical advice and should not be used as a substitute for medical treatment or a doctor's visit. User DNA Report does not take into account the User’s current health condition or any medications the User has been prescribed.

All information and advice in the form of a score about the User’s traits, health status, exercise habits, or diet, whether specific or general in the User DNA Report, is based on the following assumptions:

  • That User has met the sample collection requirements correctly.

  • That User has accurately provided the required details in the consent form before sample collection.


    The User’s DNA sample is examined to identify the User’s genetic profile. This is indicated by a number of specific SNPs (Single Nucleotide Polymorphisms), which represent User DNA sequences and have been shown to be related to human health. The selection of specific SNPs is known through peer-reviewed publications, which have strong scientific and statistical significance in genetic association studies. User SNP is thoroughly analyzed using standardized laboratory equipment and supplies and carried out by competent laboratory personnel. 


    Asa Ren examination may not identify all variations not covered in the test panel. This includes mutations associated with health risks, exercise responses, dietary requirements, and lifestyle factors. User test results may be affected by a rare condition (hematolymphoid neoplasm, bone marrow transplant, recent blood transfusion), and the DNA analyzed may not be representative of the User genome as a whole. 

    Genetic risk scoring algorithms are used to analyze the User’s genetic profile and generate individual scores for each relevant cardiometabolic and renal health trait in the DNA Report. The score represents the User’s genetic predisposition and susceptibility to developing certain conditions, such as cardiovascular, metabolic, and renal health problems. However, having a genetic predisposition to a condition does not mean that the condition will occur. Lifestyle and environmental factors also play a significant role and can influence the manifestation of these traits.

     

    The current information available in the medical literature and databases, and the bioinformatics and algorithms used in analyzing the data are subject to change. As a result, actual information may be updated to complement or replace the data used in the DNA Report that has been provided to the User. This results in the possibility of tailoring the risk analysis based on the User’s genetic profile and advice and prevention of associated conditions. User understands and agrees that based on this new information and/or changes to Asa Ren's bioinformatic analysis and laboratory algorithms, Asa Ren may update or modify the User DNA Report at Asa Ren's sole discretion. So that it can change the results of the User DNA Report. Users unconditionally waive any and all claims against Asa Ren for any revisions or modifications to the DNA Report and related services made by Asa Ren in accordance with Asa Ren's standard operating procedures. 

    User health is the User’s responsibility. User concerns about whether the information presented in this DNA report may be appropriate or not in accordance with the user's condition, Asa Ren advises the User to consult a doctor or medical professional before confirming, acting on, or not acting on any of the suggestions in the User DNA Report. Users must not delay consultation, ignore medical advice, or discontinue medical treatment because of the information provided in the User DNA Report. In this case, User is responsible for any actions User did or did not take, as a consequence of the interpretation and advice in the User DNA Report, and User will assume Asa Ren, its affiliates, directors, commissioners, employees, appointed professional consultants, and representatives, is not responsible for any of User losses, costs, and expenses.

     

    DNA Report is provided solely as additional information to assist doctors, nutritionists, and/or User fitness trainers in making decisions for User personal health. DNA Report provides insight into how User genetics affects User health and wellness.


Report Results and Limitations in 10x Health Guideline

The 10x Health Guideline contains information intended as a guide in understanding the prevention of potential symptoms of cardiovascular disease, type 2 diabetes, and chronic kidney disease (CKD) based on the User's genetic profile, especially how genetic variations affect metabolism and the risks of the diseases described in the user's DNA report. It also considers demographic data, clinical measurement, health information, eating habits, and physical activity that users provide through a questionnaire.


The 10x Health Guideline is designed to help Users choose lifestyle, exercise, and appropriate food sources, to reduce health risks based on the potential diseases identified in the User's DNA Report. 10x Health Guideline provides personalized recommendations using artificial intelligence models from the User DNA Report, and health information from questionnaires that the User fills out on the Asa Ren platform. This guideline is not intended as a medical report or clinical diagnosis.


All information and advice, whether specific or general in the 10x Health Guideline, is based on the following assumptions:

  • The User has accurately provided the required details in the 10x Health Guidelines consent form and questionnaire before sampling and analysis are carried out.

  • The User understands that artificial intelligence and machine learning are rapidly evolving fields of study and the probabilistic nature of machine learning, 10x Health Guideline may produce recommendation results that do not accurately reflect User needs.


Based on the assumptions above, User understands and agrees that:

  1. The 10x Health Guideline is personalized by an artificial intelligence model of the User's genetic profiles, demographic data, clinical measures, health information, eating habits, and physical activity;

  2. This 10x Health Guideline created using artificial intelligence provided through the Services is intended to complement, not replace, and is not intended to replace professional medical advice and our 10x Health Guideline does not guarantee the full accuracy, completeness, or usefulness of the recommendations provided and User should not rely on our 10x Health Guideline as the sole source of truth or factual information, or as a substitute for professional advice and User should consult with their healthcare or medical professionals before acting or not acting on the information provided in the 10x Health Guideline and User should not delay consultation, disregard medical advice, or a nutritionist's dietary recommendations because of the information provided in this 10x Health Guideline. The User's actions or inaction based on the information and recommendations in the 10x Health Guideline are the User's sole responsibility;

  3. The artificial intelligence model that Asa Ren uses in making the 10x Health Guideline is subject to change, including but not limited to improving the performance and quality of the output. The User understands and agrees that based on this artificial intelligence model and/or changes to the algorithms we use may affect the User's 10x Health Guideline results. So that the User understands and gives Asa Ren the right to update or modify the User's 10x Health Guideline based on our policy. Users without any conditions waive any and all claims against us for any revision or modification of the 10x Health Guideline and related services that we make in accordance with the standard procedures that we implement.

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© 2022 Asa Ren Pte Ltd. All rights reserved.

Get In Touch

© 2022 Asa Ren Pte Ltd. All rights reserved.

Customer Service

081282289648

Get In Touch

Customer Service

081282289648

© 2022 Asa Ren Pte Ltd. All rights reserved.